Technical Support

App: Bloomy Blast: Puzzle
Last Updated: March 27, 2026

Welcome to the Bloomy Blast: Puzzle support page. If you encounter issues, need help with gameplay features, or want to report a bug, please contact us using the details below.

1. Contact Support

2. Information to Include in Your Request

To help us resolve your issue faster, please include:

• Your device model (for example, iPhone 14).
• Your iOS version.
• App version.
• A short description of the issue and steps to reproduce it.
• Screenshots or screen recordings, if available.

3. Common Help Topics

Game progress not updating

Ensure you are using the latest app version and have enough storage on your device. If the issue persists, restart the app and try again.

Leaderboard display questions

Leaderboard entries are updated from in-app records. If ranking information appears delayed, reopen the leaderboard screen after finishing a match.

App performance issues

Close background apps and restart your device. If frame drops or lag continue, send your device and iOS details to support.

4. Compatibility

Bloomy Blast: Puzzle is intended for supported iPhone devices running a compatible iOS version listed on the App Store product page.

5. Feedback and Feature Requests

We welcome suggestions for game improvements. Please send feature ideas to the same support email with the subject line: Feature Request.

6. Developer Contact

Developer / Publisher: Bloomy Blast: Puzzle Team
Support Email: zhangsiyu201633@163.com